If you value the life of your Subaru like I did and do then do not bring it here. I brought it in for a recall and came out with all my warning and check check engine lights on. When asked why they would call me to ask if I wanted my pollen filter replaced and not mention that that I had these lights on, which were not on when I dropped the vehicle, I was given the response well you should have known they were on because you dropped off the car. Why would I have a filter replaced if I had bigger problems. If you enjoy being swindled then here is the place. If you want good service and quality work look elsewhere.
Great service, Bob took care of us from beginning to end, he is knowledgeable and great fun. Answered our endless questions patiently, walked thru the process and even helped set up our phones the day we took delivery. Had such a positive experience. Thanks to the Subaru staff there... worth the drive from Fond du Lac!
Very disappointed in the service department. Mainly the Service Manager. Called him TWICE last week concerning a problem with a remote start I had put in my 2017 Crosstrek. It only works from 40 ft. Or less. Ok... might as well go in my freezing car. That distance does No good. He tells me that the 2017 had a key fob issue with that ... ok nice to tell me AFTER I spend 400.00 to have it installed. He tells me he will contact Subaru and see what he can do.. uninstall and reimburse me. Well guess what .. I'm still waiting for his phone call 8 days later. Never returning to this dealership.
Fast service, and friendly staff. Service Manager had a better coupon then we did. Thanks!
Gustman Subaru took care of repainting my passanger mirror after some of it had chipped on the house. It was replaced there about a year ago but I wasn’t expecting it to be done so quick and easy. I dropped it off and picked up the next day. I will be back for all my car service/body shop needs. Thank you!
Gustman Subaru is a US Car Dealer based in Appleton, Wisconsin. Gustman Subaru is located at 310 S Lynndale Dr, Appleton, WI 54914, USA.
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