I was very disappointed in the service here. I went in on Friday morning to look for a Frontier Pro4X. I walked around the lot for a while looking a various trucks, at least 3 salesmen saw me but kept walking. I finally went in and spoke to a salesman. He said they did not have a Pro4X on the lot. I asked if they had one incoming and he said only the manager would know that, and he's not here today, then took a call on his cell phone (while I was standing there). There was no offer to check with the manager and call me back, he didn't offer a business card, didn't offer to take my number. Guess I'll keep looking.
Very friendly. Accommodating in showing me what I wanted to see
Good people there but waiting for F&I took way to long.
What started out as a terrible experience in Nissan Service ended up being a wonderful one. Kevin the service manager was OUTSTANDING and took care of the vehicle and my issue. Kept in contact with me through the whole process and resolved the situation as quickly as he could. Thank you Kevin for your amazing service it is very much appreciated!
WOW!! I have had the BEST customer service from the Nissan service department. All the folks there are so helpful, especially Kevin Timper. Bergstrom is lucky to have him working for them. What a great guy he has always made me fee the the most important customer he's ever had. I will always buy and take our cars to This service department as long as he is workingn for you!
Bergstrom Nissan Of Appleton is a US Car Dealer based in Appleton, Wisconsin. Bergstrom Nissan Of Appleton is located at 3023 Victory Lane, Nissan, Appleton, WI 54913, USA.
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