Love the place! Leah does a great job! Brenda could use a little help on the customer service aspect of it. Considering she is working a customer service job..
Walked in, and there was about 35 minute wait for a beautician so I did some shopping. Amanda clocked in and did a great job on my hair cut. I didn't do a shampoo due to personal allergies, but she rinsed my hair and asked me what style I wanted. I had only had my hair done by 4 other people before her ever, and so I was skeptical, but she gave great suggestions and cut and styled it so well that I will definitely go back to her in the future! Amanda is great and super happy with my new hair cut and style!
You make appointments to avoid a long wait. When you make an appointment its curtious to show up 5-10 minutes early. I had an appointment for 10:45 today. Walked out a few past 11 after I have been sitting for 20-25 minutes. Its not like its uncommon to spend ages waiting here to be seen if you have an appointment. No warning that they were a little backed up. No apology. Nothing. It's disrespectful. I will go somewhere else and make an appointment where I wont have to wait 20 minutes like a walkin. I would give this place a 0/5 if it was a choice.
All the employees do a fantastic job!
I have gone to this smartstyle for many years I had a retouch done..and instead of doing the way that it was done..and all because they didn't want to take the time to do it right. I doubt I will go back.
Smartstyle Hair Salon is a US Hair Care Studio based in Appleton, Wisconsin. Smartstyle Hair Salon is located at 3701 E Calumet St, Appleton, WI 54915, USA.
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