I see a few negative reviews, but I've personally not had one in the past 2 years I've been taking my pupper there. My dog gets incredibly excited anytime she hears the voice of any of the girls who take our call for doggy day care. We've left her there for trips and have never been disappointed.
I would NEVER bring my dog here. I work at a business very close to the dog house, and during breaks we enjoy watching the dogs play. There are two women and one man that yell at the dogs and do not speak kindly to them at all. One day the brown haired lady with the tie dyed shirt was screaming at a dog and making angry gestures at it! It did not appear that it was doing anything wrong, but annoying her by following her around. A homely, unshaven man actually grabbed the thing they use to pick up poop and was jabbing it at the dogs and yelling at them! I had to call them once when a dog was left out alone in the evening sitting by the back door for almost 20 minutes. The others had gone in and the dog did not go in with the others. It appeared they forgot it, but when I called they said it was "supposed to be enjoying it's time outside." A very short time after I called someone opened the door and let it in. I did not see this personally, but a coworker told me they left a dog outside alone overnight.
I asked for grooming services while my dogs were boarded for a couple of days. After picking my dogs up they look no different from when I dropped them off. I paid for a service that I am pretty sure never even happened. I also do not like that I have to pay extra to have my dogs played with and taken outside to use the restroom. The only reason I rated a two star is because the people in the shop are very nice and welcoming.
I gave this 2 stars instead of 1 because there are two people I've seen who are extremely nice to the dogs (a younger man probably in his 20s, and a younger woman who talk very nicely to the dogs even when they are yelling to them, but I've never seen them yell at them). The younger man also plays with the dogs and I've seen him throw balls and pet the dogs. If all their employees were like this young man, I would not hesitate to rate them higher.
My fur baby spent 7 nights at the Dog House in August. The staff was wonderful and my baby seemed to have a great time.
Did a good dog grooming but for the price $45 I will just have my dog groomed at Petco. It is only a mile from our house.
ALSO, we recently started buying her wet food there and treats, as we are all about holistic food (no grains) and no raw hide. They have an awesome selection, and the owners are really friendly. I love coming here and the staff seem very happy to see my dog (since she gets some dogs to play that never do!)
The Dog House is a US Pet Store based in Appleton, Wisconsin. The Dog House is located at 2230 W Nordale Dr, Appleton, WI 54914, USA.
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