The staff was friendly and knowledgeable. I arrived a few minutes early for my appointment as a first time patient and checking in was prompt. I was in and out within about an hour. They gave me a referral for an oral surgeon in the area and scheduled my next cleaning before I left. Quick, easy, and great service. Dr. Romenesko was great and personable. Definitely didn't feel like they pushed for additional care or services that weren't necessary.
I recently switched to Midwest Dental as I was looking for a "new" dentist and was due for another 6 month cleaning. I had been with my prior dentist for around 3 years. It was a large dental office and I was looking for something smaller and more customer focused. I had my first and only appointment a few weeks ago at Midwest and was thoroughly unimpressed. After my cleaning, the dentist came in and examined and told me I have 11 (yes you heard me right) 11 cavities! I was stunned as I just had my prior cleaning not even a year ago. How is this possible? Then upon leaving, I was told I needed to pay my deductible of $90?! I paid as was in a rush to get to another appointment. A few days later, I called and spoke with the receptionist and asked why I was asked to pay my deductible as my appt was only for a cleaning and xrays and preventative services are covered at 100% with my insurance? The receptionist told me, well it's the patient's job to stay on top of their insurance?! (I'm thinking then why are you telling me what to pay or not to pay if it's my responsibility???!). After some back and forth with a very rude receptionist, she offered to call my insurance and check it out and get back to me. Never got a call back but needless to say I was refunded my deductible. I won't be going back here and have plans to get a 2nd opinion about my "11 cavities"
I was pleased with my first visit at Midwest. Everyone was very nice and the staff made me feel very comfortable during my cleaning. The office is clean and the dentist was very nice and explained that I might consider having a procedure done. She was was not pushy and adamant that it was my decision. Overall, good experience.
Dr. Allen and Dr. Romenseko are both super great and the entire staff is very friendly. They have fit me in last minute twice now for issues and were super nice. Recommend them to all my family and friends in the area!
Dr. Romenesko and the rest of the staff are very friendly. I feel like everyone is very professional and take the time to make sure you feel comfortable.
Midwest Dental Appleton East is a US Dentist based in Appleton, Wisconsin. Midwest Dental Appleton East is located at 3111 E Calumet St, Appleton, WI 54915, USA.
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