We left our 1 year old golden retriever puppy for one week at Tailwaggers in Menasha over the Christmas holidays. He was healthy and happy when we dropped him off. We watched him while we were away via their "doggie cam" and noticed that one of the attendants (a tall, lanky young man) was less than attentive---he ignored the dogs, left urine on the floor uncleaned---even after looking at it, he just walked away and ignored it, and his back was turned to a group of dogs who were rough-housing and he didn't bother to break it up. This was somewhat disturbing, but we hoped for the best. When we arrived to pick our puppy up, he was being given a bath (though we told them we were on the way and to have him ready). All they did was hose him off---no shampoo. He stunk, his eyes were both runny and infected, and when we got him home, we noticed he had a large scab on his ear. We took him to the vet the next morning. The vet said he had conjunctivitis in both eyes and after the ear was cleaned, she noticed teeth puncture marks in his ear---he had been bitten. The staff at Tailwaggers never mentioned the ear or his eyes, and he was lethargic for several days. NEVER again will we be taking our dog there! BEWARE!
This is the second time boarding here. This time was very short. He was full of gravel dust, could hardly walk and huge lump on lower back. NOW I noticed that his eyes have been dialated which could be from head trauma and/or injesting a chemical. I dropped him off Monday afternoon and picked up Wednesday before noon. In May for five nights with no issues.
My dog is always happy (and tired) after spending the day getting groomed and playing with the other dogs. It's nice to be able to check on them via the Webcam as well. Reason for 4/5 stars... I don't have much experience with other groomers in the area but they seemed a little on the high side... But their Little Chute location is very convenient for me!
The staff are always nice and my dog always leaves happy
My Ella Baby DOG turned out just like a ballerina for Halloween.
Tailwaggers Appleton Little Chute is a US Store based in Appleton, Wisconsin. Tailwaggers Appleton Little Chute is located at 100 Allegiance Ct, Appleton, WI 54913, USA.
Please contact with Tailwaggers Appleton Little Chute using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tailwaggers Appleton Little Chute opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Appleton